General Manager

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General Manager Qualifications:

• Large Sports Venue or Stadium GM experience required; must have managed an “A” account with $30M+ in annual sales (Empower Field account is ~$45M).
• A minimum of 5 years of relevant experience as a General Manager or senior leadership role.
• Proven ability to manage in a diverse environment with a focus on client and customer service, entrepreneurship, and building/growing a strong business.
• Strong financial acumen with full P&L accountability, including budgets, forecasting, and data-driven decision-making.
• Exceptional ability to communicate effectively with clients, senior management, and Aramark support staff.
• Hands-on leader who is comfortable engaging directly with staff and operations.
• Must be willing to work an event-based schedule, including evenings and weekends.
• Experience with concessions, premium dining, and retail preferred.

General Manager Responsibilities:

• Lead the client relationship at Empower Field, serving as the primary point of contact for all food, beverage, and retail operations.
• Oversee concessions, catering, clubs, and retail outlets (suites are managed by a local partner).
• Manage ~1,250 employees (600 baseline, 1,200–1,500 on event days) through a leadership team including AGM, GM of Retail, and department heads.
• Deliver strong financial results across a $45M+ account with a focus on budgets, forecasting, food/labor cost controls, and data analytics.
• Partner with district leadership to plan and execute long-term business development strategies.
• Develop and implement new concepts to increase existing revenue across concessions, catering, clubs, and retail.
• Recruit, mentor, and develop management talent for sustained success.
• Drive guest experience performance: current NFL ranking is #8 in food/service, with a target of top 5 within two seasons.
• Limited off-season travel may be required to support other Aramark-managed events and operations.

General Manager Compensation:

• $135,000 – $150,000 base salary
• Bonus structure (17% of base salary)
• Full Health, Dental, and Vision benefits
• Vacation and PTO
• 401(k) with company match
• Relocation Assistance available
• Event-based schedule

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 165136

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Charles Frede

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