Personal Lines Customer Service Representative
Recruiting Partner: Kristan Caceres
West Chester, Pennsylvania | Sales | Not Remote | $50,000 to $70,000 | Job ID: 164173
Job Summary
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Join a supportive, close-knit insurance agency and play a key role in helping clients with their personal insurance needs — auto, home, umbrella, and more. We’re looking for a client-focused, detail-oriented professional who enjoys building relationships and delivering outstanding service.
What You’ll Do:
- Respond to client inquiries via phone, email, and in person
- Provide policy details, process changes, prepare quotes/renewals
- Assist with claims and billing questions
- Maintain accurate records and identify coverage needs
- Collaborate with the team to ensure excellent client experiences
What We’re Looking For:
- Prior insurance customer service experience (personal lines preferred)
- Active Property & Casualty license
- Strong communication, organization, and multitasking skills
Why You’ll Love It Here:
- Predictable Monday–Friday schedule
- Supportive team environment
- Career growth potential
- Stable, recession-resistant industry
- Work with local clients and make a difference in your community
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 164173
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Kristan Caceres
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Additional Information
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
Kristan Caceres
Senior Recruiting Partner
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
Kristan Caceres
Senior Recruiting Partner
