Job Summary

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A well-established and growing hospitality company is conducting a search for an experienced General Manager to lead a high-volume, multi-revenue-stream venue. This role is ideal for a hands-on leader who excels at balancing operational excellence, guest experience, team development, and financial performance in a dynamic environment.

Role Overview

The General Manager is fully accountable for the overall success of the venue, including financial results, team performance, guest satisfaction, and operational execution. This leader will oversee multiple departments and revenue channels, ensuring consistency, safety, service excellence, and profitability.

Key Responsibilities

Lead day-to-day operations across food & beverage, guest services, events, and recreation/activities
Own full P&L responsibility, including sales growth, labor optimization, cost control, and inventory management
Recruit, train, coach, and retain a strong leadership team and hourly staff
Establish and maintain high standards for guest experience, safety, cleanliness, and service
Drive local business development through events, group sales, and community engagement
Partner with senior leadership to execute operational initiatives and long-term growth strategies
Use data and reporting to make informed decisions and continuously improve performance

Ideal Background

5+ years of General Manager or senior operational leadership experience
Background in high-volume hospitality, entertainment, or experiential venues strongly preferred
Proven success managing complex operations with multiple revenue streams
Strong financial acumen with demonstrated P&L ownership
Track record of building high-performing, culture-driven teams
Calm, decisive leader who thrives in fast-paced, guest-focused environments

JOB ID: 169863

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Michael Markson

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.