Director of Operations

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Benefits and Compensation:

• Base salary: $100,000–$115,000
• Geo Premium: Additional 20% (up to $138,000 total base) based on location
• Bonus: 50% quarterly bonus eligibility
• Equity: $10,000 annual equity plan
• Full benefits package: medical, dental, and vision
• 401(k) with company match
• Paid time off, holidays, and parental leave
• Cell phone allowance
• Relocation assistance up to $15,000
• Career growth and leadership development opportunities

Director of Operations Requirements & Qualifications

• 10+ years of experience in full-service restaurants, hotels, golf course management, or large-scale entertainment venues
• 5+ years in a Director of Operations, Area Manager, or Multi-Unit General Manager role
• Proven ability to manage a P&L of $21M+ annually
• Demonstrated success leading a diverse management team that includes:
  • Sales
  • Event operations
  • Human Resources
  • Food & Beverage
  • Facilities/Maintenance
• Strong leadership and communication skills, with a hands-on, people-first management style
• Ability to drive service excellence, team performance, and operational consistency in a fast-paced, high-energy environment
• Passion for hospitality, guest satisfaction, and creating a vibrant team culture

Preferred Background & Skills

• Experience in experiential hospitality, retail, or entertainment venues (e.g., Dave & Buster’s, Bowlero, Main Event)
• Proven leadership of 100+ team members in a large-scale, guest-centric environment
• Bachelor’s degree in business, hospitality, or a related field (preferred)
• Willingness to work evenings, weekends, and holidays as required

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 163603

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Charles Frede

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