Director of Training – Corporate

To Apply for this Job Click Here

We’re looking for an experienced Director of Training to help lead the next chapter of growth for a rapidly expanding, founder-led hospitality group with a diverse portfolio of distinctive restaurant brands, boutique hotels, and experiential concepts.

This role will own the strategy, design, and execution of a scalable, multi-unit training program that supports multiple new store openings per year across diverse markets. It’s an incredible opportunity for a passionate training leader who thrives in dynamic, entrepreneurial environments and is excited to help shape the guest experience at scale.

Director of Training Responsibilities:

• Design and implement a comprehensive training strategy to support aggressive multi-unit expansion
• Build, lead, and mentor a scalable field training team for pre-opening and ongoing training across all brands
• Develop deployment plans for new restaurant openings (NROs), including bootcamps, on-site field training, and post-opening support
• Partner cross-functionally with Operations, HR, and Creative teams to align training with SOPs, company values, and guest experience expectations
• Oversee the creation of standardized, brand-aligned content (digital modules, video training, printed guides, and on-the-job coaching tools)
• Implement and manage learning management systems (LMS) to deliver scalable, trackable training programs
• Establish training KPIs and reporting frameworks to monitor effectiveness and drive continuous improvement
• Foster a company-wide culture of learning, development, and operational excellence across all roles and levels
• Coordinating comprehensive training plans and annual calendars covering eLearning, new product rollouts, management bootcamps, and onboarding cohorts
• Certifying training restaurants and leading the process for NRO readiness
• Leading training bootcamps on Operations, HR, P&L Management, Local Marketing, etc.
• Supporting the onboarding process for all new hires, including MIT programs
• Validating training execution across Field Trainers, Coaches, Managers, and Team Members
• Analyzing training reports and coaching GMs and Field Trainers on tool usage

Director of Training Qualifications:

• 7+ years in training and development, with at least 3 years in a multi-unit or multi-brand environment
• Experience supporting rapid growth or new unit development in restaurants or hospitality
• Strong track record building and managing field-based training teams
• Proven ability to design training systems that scale across geographies and cultures
• Proficiency with LMS platforms (Wisetail a plus), e-learning tools, and digital content development
• Excellent cross-functional communication skills, with experience partnering across Operations, HR, and Marketing
• Comfortable in fast-paced, entrepreneurial environments with evolving needs
• Passion for hospitality, people development, and driving high-performance cultures
• Background in restaurants, food & beverage, or hospitality preferred; experience with brands known for operational rigor and training discipline is a strong plus

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 162315

#post

Claudia Pierro

To Apply for this Job Click Here