Service Director

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We are seeking a Service Director to lead front-of-house operations for a dynamic, chef-driven concept in NYC. The ideal candidate is a hospitality-driven professional with strong leadership skills, a passion for great service, and a deep appreciation for wine and market-driven cuisine. This is a full-time, evening-focused role with a supportive and sustainable work culture—offering a set schedule and a healthy work-life balance.

Service Director Responsibilities:

• Oversee daily FOH operations and support team success across service, training, and scheduling
• Lead service standards, guest experience, and floor management during dinner service
• Act as liaison between BOH, bar, and FOH to ensure seamless operations
• Uphold DOH compliance and safety standards
• Manage reservations and event execution in coordination with the BOH and beverage teams
• Assist with staffing, performance management, and ongoing FOH development
• Participate in financial oversight including labor and supply cost management

Service Director Qualifications:

• 2+ years of FOH leadership experience in upscale dining
• Strong wine knowledge and a genuine passion for hospitality
• Excellent communication, team-building, and organizational skills
• Working knowledge of reservation systems, Microsoft Office, and FOH supply management
• Experience with inventory and vendor coordination preferred

Service Director Compensation & Benefits:

• Salary 70,000.00 -80,000.00 per year
• Five-day work week with consistent hours
• Paid summer holiday
• Health, dental, vision insurance
• Transit benefit program
• Growth opportunities within an award-winning restaurant group

Apply now to join a team committed to excellence in service and sustainability in hospitality.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 158089

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Emily Lauro

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