Job Summary

To Apply for this Job Click Here

Director of Front Office is needed for an upscale full-service Resort. This position will require an experienced and professional Front Office/ Rooms Director with Hotel Front office expertise.

Director of Front Office Responsibilities:

· Ensuring the operation of Guest Services, Bell Service, and Front Desk service in an attentive, friendly, efficient and courteous manner, providing all guests with quality service.

· Maximizing room revenue, ADR and Occupancy.

· Managing staff productivity, training and service standards.

· Lead, coach, discipline, and develop Rooms Division staff; oversee hiring, training, performance reviews, morale, communication, and succession planning.

· Oversee daily operations through department tours, public-area and guestroom inspections, monitoring oversold dates, and ensuring cleanliness, maintenance, and service quality.

· Manage financial responsibilities including labor control, expense monitoring, budgeting, forecasting, and monthly financial reviews to maximize profitability.

Director of Front Office Qualifications:

· Requires 6+ years of progressive hotel experience, or a 4‑year degree with 4+ years related experience, or a 2‑year degree with 5+ years’ experience, must have Hotel Front Office management experience.

· Must be proficient in MS Excel, MS Word, and Opera.

· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Director of Front Office Benefits:

· Competitive base salary with Bonus.

· Health Insurance, PTO, 401K

· Potential relocation assistance and Housing provided.

· Opportunity for growth

JOB ID: 169693

#post

Larry Chesner

To Apply for this Job Click Here

Share This Job

Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.