Job Summary

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We’re hiring an Owner Relations Manager to serve as the main point of contact for our homeowners. You’ll build lasting relationships, provide support, resolve issues, and ensure owners feel informed and valued.

What You’ll Do:

Manage calls, emails, and portal support for a portfolio of owners
Conduct weekly check-ins and keep listing info up to date
Review and explain owner statements
Coordinate inspections and help resolve guest concerns

What You Bring:

1+ year in customer service (vacation rental experience a plus)
Strong communication and phone skills
Organized, detail-oriented, and proactive
Proficient in Microsoft Office

Benefits:

Health, dental, vision insurance
401(k) with match
PTO, sick days, volunteer day, birthday off

Schedule:

8-hour shifts
Some weekends/on-call evenings

JOB ID: 169639

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Suzanne Jump

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.