Event Operations Specialist

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We’re seeking a hands-on Event Operations Specialist to support the smooth delivery of conferences across the U.S. This hybrid role combines onsite event execution with off-week preparation, packing, and organizational tasks at our Boston location. Ideal for someone who thrives in fast-paced environments, stays highly organized, and enjoys both travel and behind-the-scenes work.

Compensation & Perks

• Pay aligned with your background and expertise
• Generous vacation time and company-observed holidays
• Flexible hybrid schedule blending office days with onsite event work
• Frequent travel to major cities across the U.S.
• Hands-on involvement in large, high-impact events
• Opportunities to grow your skills and advance professionally
• Inclusive, team-oriented environment with collaboration across global teams

Qualifications

• Background in event execution, conference support, or large program operations
• Willingness and availability to travel regularly for multi-day events
• Excellent coordination and organizational abilities
• Comfortable balancing hands-on physical tasks with computer-based responsibilities
• Strong communicator who can work effectively with team members in other countries

Role Essentials

• Oversee onsite operations such as attendee check-in, room resets, AV setup, and vendor interaction
• Assemble, prepare, and transport all event materials and kits ahead of each show
• Keep the Boston storage and packing area tidy, organized, and ready for audits
• Manage inventory: restock supplies, maintain equipment, and verify tech is charged and functional
• Produce printed materials, badges, labels, and signage for upcoming events
• Upload, sort, and label photos, videos, and documentation following strict organizational standards
• Record attendee updates, no-show counts, and post-event notes in Salesforce and internal tools
• Conduct site visits, gather operational details, and update venue information
• Provide guidance and expectations to temporary onsite staff

Preferred Experience

• Experience supporting multi-day professional events or conferences
• Working knowledge of CRM tools such as Salesforce
• Prior collaboration with venues, suppliers, or AV partners
• Ability to read or develop simple room layouts or floorplans
• Strong troubleshooting skills in dynamic, fast-paced environments
• Comfortable working autonomously with minimal oversight

JOB ID: 169318

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Kristan Caceres

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