Director of Rooms – Jackson Hole, WY

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Director of Rooms – Jackson Hole, WY

Join a prestigious 4-diamond property located at the base of the Tetons, attracting guests from around the world. The Director of Rooms will play a crucial role in overseeing Front Desk, Housekeeping, Concierge, and Bell and Valet staff operations, ensuring exceptional guest experiences and seamless departmental coordination.

Director of Rooms Benefits and Compensation:

• Competitive medical benefits with generous company contribution
• 401(k) with company match
• PTO – 4 weeks plus floating holiday compensation days
• Relocation assistance available
• Subsidized employee housing
• Heavily discounted ski pass and other perks
• Complimentary access to fitness center, bus pass, and shift meals
• Employee discounts at the spa, restaurant/bar, and retail outlets
• Performance bonus potential
• Fantastic opportunity for career growth

Director of Rooms Requirements & Qualifications:

• Knowledge and real-world experience in Forbes 5-star standards
• Previous experience in hotel/resort operations, preferably in full-service, upscale independent properties
• Proven ability to manage day-to-day operations across multiple departments
• Strong financial acumen with experience in budgeting and monthly planning
• Ability to adhere to staffing and budget guidelines
• Commitment to maintaining service standards and guest satisfaction
• Willingness to regularly inspect public areas, guestrooms, and back-of-house spaces
• Leadership skills to supervise staff performance, attendance, and conduct

Director of Rooms Preferred Background & Skills:

• Dependable, organized, and solutions-oriented with a positive, can-do attitude
• Ownership mindset with a desire for continuous growth and feedback
• Independent thinker who thrives in a non-corporate, entrepreneurial environment
• Goal-oriented and financially sound with high integrity and flexibility
• Comfortable making decisions without rigid SOPs; adaptable to unique property needs

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 166432

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Ed Gromacki

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