Retail Director

Recruiting Partner: Charilynn McKennedy

Hampton, Virginia | Food & Beverage & Lodging | Not Remote | $77,000 to $80,000 | Job ID: 166045

Job Summary

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We are hiring a Retail Director to oversee multiple campus retail outlets, ensuring exceptional service, operational excellence, and financial success.

What You’ll Do:

  • Lead strategic planning and daily operations across multiple retail dining outlets (cafés, coffee shops, grab-and-go)
  • Drive sales, customer satisfaction, and operational efficiency
  • Oversee inventory, merchandising, and pricing strategies
  • Collaborate with vendors to source quality products and negotiate terms
  • Mentor and manage retail managers and staff to ensure excellent service
  • Analyze sales and market trends to identify growth opportunities

Must-Have Qualifications:

  • Bachelor’s degree in Business, Marketing, or related field (advanced degree a plus)
  • Proven retail management experience with strong sales and financial results
  • Strong analytical and decision-making skills
  • Exceptional leadership, communication, and team development skills
  • Ability to thrive in a fast-paced, multi-location environment
  • Must pass a background check

Preferred Skills & Experience:

  • Experience in campus dining or hospitality-based retail
  • Knowledge of industry trends and customer preferences
  • Vendor management and contract negotiation expertise

Perks & Benefits:

  • $1,000 sign-on bonus (after 90 days)
  • Health/Dental/Vision Insurance + PTO
  • 401(k) with match + Tuition Reimbursement
  • Short- & Long-Term Disability + Referral Program
  • Pet Insurance & Travel/Entertainment Discounts
  • Employee & family meal plan discounts at client locations

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 166045

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Charilynn McKennedy

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Charilynn McKennedy

Training Coordinator & Senior Recruiting Partner