Director of Operations

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A rapidly growing multi-unit restaurant group is seeking an experienced and driven Director of Operations to lead performance across multiple locations. This leadership role is responsible for ensuring operational excellence, building strong teams, driving financial results, and delivering exceptional guest experiences. The ideal candidate is results-oriented, people-focused, and ready to lead a culture of execution and growth.

Director of Operations Benefits/Compensation

• Competitive salary based on experience
• Travel reimbursement or company vehicle for multi-location coverage
• Health, dental, and vision insurance options
• Paid time off and recognized holidays
• Performance-based bonuses and profit-sharing opportunities
• Leadership training and advancement potential

Director of Operations Requirements

• Minimum 2 years in a Director-level role overseeing 15+ multi unit restaurant operations
• Strong knowledge of financial reporting, budgeting, and P&L management
• Proven leadership skills in team development and performance coaching
• ServSafe certification required
• Able to travel frequently (>75%) and work flexible hours including nights/weekends
• Proficient in restaurant management and performance tracking systems
• Excellent interpersonal, decision-making, and organizational skills

Director of Operations Responsibilities

• Oversee daily operations across multiple restaurants to ensure consistency and compliance
• Lead and develop District Managers through regular coaching, training, and reviews
• Manage budgets and execute cost-saving strategies to maximize profitability
• Resolve customer issues promptly and ensure high guest satisfaction ratings
• Monitor operational metrics and execute action plans for improvement
• Ensure adherence to food safety, cleanliness, and brand standards
• Participate in leadership meetings and align operational strategies with company goals
• Build and maintain a strong internal talent pipeline for management roles

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 164507

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Katie Nemecek

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