Catering & Events Service Director

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Join a legacy hospitality group known for producing unforgettable events for over three decades. This is your opportunity to lead a dynamic service team and shape high-impact experiences—from elegant weddings to corporate galas.

Catering & Events Service Director – Benefits & Compensation:

• Competitive base salary: $70,000–$80,000/year
• Paid time off
• Paid training and development opportunities
• Employee discounts across venues and services
• Supportive leadership team and collaborative work culture
• Opportunity to grow with an established, reputable company

Catering & Events Service Director – Requirements & Qualifications:

• Bachelor’s degree in Hospitality Management, Event Management, or related field
• 4–5 years of progressive experience in catering or hospitality
• Minimum of 3 years in a supervisory or leadership role
• Strong leadership skills with proven ability to manage FOH service teams
• Exceptional organizational and problem-solving skills
• Proficiency in Microsoft Office Suite
• Familiarity with TimePro and MailChimp (preferred, not required)
• Experience managing high-profile or large-scale events
• Strong communication skills for interfacing with clients, vendors, and internal teams

Must Haves:

• Lead event execution from planning through service, ensuring flawless delivery
• Manage and coach the FOH team—including training, seasonal staffing, and performance reviews
• Serve as the main liaison for client communication, ensuring expectations are exceeded
• Maintain service standards and address issues in real-time during events
• Collaborate cross-departmentally to ensure seamless coordination (BOH, Sales, Vendors, etc.)
• Drive continual service improvements based on feedback and performance analysis

Preferred Background & Skills:

• Experience in fast-paced restaurant or catering environments (including QSR)
• A customer-first mindset with a strong sense of urgency and professionalism
• Comfort with overseeing both small intimate gatherings and high-volume banquets
• Experience working within a family-owned or legacy hospitality business is a plus

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 164358

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Emily Lauro

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