Multi-Unit Director of Operations

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Now Hiring: Director of Operations | Greater Portland, ME | $120K-140k + Bonus

Our client is an award-winning and nationally recognized food truck and restaurant group known for their signature lobster rolls, standout hospitality, and playful, Maine-made brand. With multiple restaurants, food trucks, and a growing catering program throughout Greater Portland, they are expanding—and looking for a seasoned Director of Operations to lead the charge.

If you're a people-first operations leader with experience scaling restaurant or food service concepts, this could be your next big move.

Why This Role Stands Out:

• Multi-unit leadership opportunity with a rapidly growing, Maine-rooted brand
• Competitive salary + performance-based bonus
• Health insurance, paid time off, holidays, and generous perks
• Join a passionate, tight-knit team that values hospitality, fun, and operational excellence

Key Responsibilities:

• Oversee daily operations across all locations—restaurants, food trucks, and off-site services, including catering
• Manage key metrics: labor, food cost, lobster inventory, and operational expenses
• Lead and mentor site leaders and managers to uphold brand standards and team engagement
• Build and optimize systems to support growth: SOPs, training programs, staffing models, and inventory tracking
• Support hiring, scheduling, and seasonal readiness
• Collaborate with ownership on strategy, expansion planning, and long-term goals
• Drive a culture rooted in respect, accountability, and continuous improvement

What We're Looking For:

• 5+ years of multi-unit leadership experience in food service (QSR, fast casual, or high-volume preferred)
• Strong financial and operational acumen—bonus points for lobster procurement experience
• Proven track record of team development, process implementation, and successful expansion
• Excellent communicator, problem-solver, and systems thinker
• Tech-savvy with experience in POS/back-office platforms and Google Workspace
• Passion for hospitality and Maine’s culinary scene

Additional Info:

• Full-time, exempt role with flexible scheduling—must be available for weekends and seasonal peaks
• Local travel between units in the Greater Portland area required

📩 Interested in learning more? Reach out today to explore this opportunity to help a beloved Maine brand continue to grow through thoughtful leadership and operational excellence.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 163618

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Samantha McDermott

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