General Manger – Multi Unit

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Multi-Unit General Manager – Boston, MA

We’re seeking a dynamic, hands-on Multi-Unit General Manager to lead operations for two fast-paced, high-volume cafes in the Boston market. This is an exciting opportunity to join a rapidly expanding global brand that values innovation, culture, and exceptional hospitality. If you're a high-energy leader with a passion for building teams and scaling operations, we want to hear from you!

Multi-Unit General Manger Qualifications:

• Proven success in multi-unit or multi-department management
• 3–4 years of leadership experience in high-growth hospitality or consumer brands
• A natural motivator with excellent communication and team-building skills
• Operational expertise: systems, structure, and scalability for future growth
• Proficiency in POS systems, technology tools, and financial analysis
• A track record of growing brands and building exceptional teams

Multi-Unit General Manger Responsibilities:

• Oversee daily operations, guest service, and team performance across two Boston-area locations
• Recruit, train, and develop high-performing teams that embody brand culture
• Maintain and enforce brand standards to ensure a consistent, exceptional guest experience
• Drive financial performance, manage P&L, and monitor operational KPIs
• Cultivate a positive, energized workplace focused on growth and collaboration

Multi-Unit General Manger Benefits:

• Comprehensive medical, dental, and vision benefits
• Paid Time Off – 3 weeks vacation + company holidays + paid sick time
• Quarterly bonus program based on performance
• Plenty of company swag and coffee perks
• A leadership role in a growing, globally recognized brand

Be part of something exciting. If you're ready to grow with a brand that’s shaping the future of hospitality, apply today!

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 160234

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Michelle Fath

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