Commercial Insurance Support Agent

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Ready to turn your insurance experience into impact? Join a fast-moving team where your Commercial Lines expertise powers real client solutions.

Commercial Lines Account Manager – What You’ll Do

As a Commercial Lines Account Manager supporting financial institution clients, you’ll take full ownership of service delivery and retention by:

• Acting as a trusted go-to for commercial insurance needs
• Responding to client inquiries with clarity, speed, and accuracy
• Explaining policy terms, options, and coverage in easy-to-understand language
• Managing policy renewals, offering next-step recommendations, and ensuring follow-through
• Identifying cross-sell and upsell opportunities that provide added value
• Keeping detailed client service records and documentation updated in system
• Preparing personalized policy reviews and tailored coverage proposals annually
• Partnering with senior advisors to resolve more complex insurance needs
• Monitoring service metrics and driving client satisfaction at every interaction

Commercial Lines Account Manager – What You Bring

We’re looking for someone who’s ready to step in and make a difference from day one. To succeed in this role, you’ll need:

• An active 440 or 220 Property & Casualty Insurance License
• A minimum of 2 years in commercial insurance account management or customer service
• Strong relationship-building and communication skills
• The ability to stay organized and meet deadlines in a high-volume environment
• Confidence using insurance platforms and systems
• A solutions-first mindset and passion for client success
• Bilingual fluency in English and Spanish is a plus

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At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 158431

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MarQ Youngblood

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