Cafe General Manager

Recruiting Partner: Emily Lauro

Philadelphia, Pennsylvania | Food & Beverage & Lodging | Not Remote | $60,000 to $75,000 | Job ID: 157559

Job Summary

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We seek a business-savvy and hospitality-driven General Manager to oversee our Philadelphia, PA cafe. This hands-on role requires the GM to work with the team, providing an outstanding work-life balance while ensuring smooth daily operations in this daytime-focused concept.

Cafe General Manager Responsibilities:

  • Oversee the cafe’s daily operations, ensuring everything runs smoothly.
  • Set the tone at your location, bringing energy and inspiring your team to do the same.
  • Build genuine connections with guests, helping to establish regulars and create a welcoming environment.
  • Enforce quality assurance standards and ensure steps of service are followed.
  • Manage the overall profitability of the store, hitting sales, cost of goods, and labor targets.
  • Encourage development within your team through regular feedback and performance reviews.
  • Lead by example in Health & Safety and ensure ServSafe compliance.
  • Engage with the local community, fulfilling the company’s value proposition in your neighborhood.

Cafe General Manager Qualifications:

  • 2+ years of General Manager experience in a full-service restaurant.
  • A passion for hospitality and delivering exceptional service.
  • Proven success in achieving key performance indicators in previous roles.
  • Strong financial acumen, with experience managing a P&L, budgeting, and forecasting.
  • Coaching and mentoring skills to develop hourly team members.
  • Highly organized and detail-oriented, with excellent interpersonal and communication skills.
  • A team player who thrives in a fast-paced environment.
  • Ability to stand for extended periods and lift up to 40 lbs.
  • DOH Accreditation and/or ServSafe Certified.

Cafe General Manager Compensation & Benefits:

  • Career development opportunities with a growing company.
  • Compensation in the $60,000 – $75,000 range (DOE).
  • Quarterly bonus potential.
  • Healthcare & Paid Parental Leave.
  • 401k with company match.
  • Paid vacation & holidays.
  • Monthly stipend for cell phone usage.
  • Robust Employee Assistance Program.
  • Employee Resource Groups.
  • Complimentary coffee & shift meals.

This role is perfect for a passionate, driven leader who thrives in a dynamic, guest-focused environment.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 157559

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Emily Lauro

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Emily Lauro

Senior Recruiting Partner & Training Coach

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Emily Lauro

Senior Recruiting Partner & Training Coach