Hotel Guest Services Manager

Recruiting Partner: Rick Duarte

Houston, Texas | Food & Beverage & Lodging | Not Remote | $80,000 to $85,000 | Job ID: 157557

Job Summary

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Unique Boutique Lifestyle Hotel in Houston seeks an experienced Hotel Front Desk Manager to provide hands-on leadership to the Front Desk and other related departments. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it. Apply today!

Responsibilities:

  • Attract and secure top talent that will ensure a quality Guest experience
  • Provide the highest level of leadership through ongoing training and mentorship
  • Be a hands-on leader by maintaining a consistent presence in the Guest areas
  • Ensuring that all Guests are provided access to all Guest experience programs
  • Lead and manage a seamless Guest experience at arrival and departure

Qualifications:

  • A bachelor's degree in Hospitality Management, Business Administration, or a related field a plus.
  • Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.
  • Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).
  • High-Level Hospitality or Customer Service experience
  • LifeStyle Brand familiarity
  • Passionate Leadership skills
  • People-oriented Servant Leader
  • Trainer mindset

Benefits:

  • Salary – $80,000 to $85,000
  • Holiday pay
  • Sick and Vacation pay
  • Medical plan with contribution
  • 401K plan
  • FREE PARKING!!!

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 157557

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Rick Duarte

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Rick Duarte

Senior Recruiting Partner

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Rick Duarte

Senior Recruiting Partner