General Manager
Recruiting Partner: Richard Van Oordt
Seattle, Washington | Food & Beverage & Lodging | Not Remote | $85,000 to $90,000 | Job ID: 157270
Job Summary
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The General Manager will lead a performance-focused, adrenaline-driven entertainment company where operational excellence and guest safety are top priorities. This strategic leadership role is ideal for professionals who thrive in high-energy environments and are driven to achieve measurable results through exceptional team development and business execution.
General Manager Benefits and Compensation:
- Competitive base salary with performance-based bonus incentives tied to EBITDA and KPI outcomes
- Comprehensive medical, dental, and vision coverage to support employee health and well-being
- Generous paid time off policy, including vacation, holidays, and paid parental leave
- 401(k) retirement plan to support long-term financial planning
- Tuition reimbursement program to encourage continued learning and career advancement
- Access to confidential wellness coaching, mental health support, and employee assistance resources
- Employee discounts on services, merchandise, and programs offered at the venue
- Ongoing leadership development and operational training to support career progression
General Manager Requirements & Qualifications:
- Minimum 3–5 years of experience in a General Manager, Site Leader, or Multi-Unit Manager role with full P&L ownership with at least $3-4 million in annual revenue
- Develop and execute hyper-local marketing initiatives, including social media campaigns, corporate outreach, business and K-12 school partnerships, and event activations
- Build strategic community partnerships with businesses, schools, hotels, youth groups, and event planners to drive reservations, memberships, STEM Sales, group and event bookings and B2B sales
- Demonstrated ability to lead training, manage employee engagement, and improve retention and productivity metrics
- Commitment to maintaining a strong safety culture through ongoing team training, drills, and adherence to regulatory standards
General Manager Preferred Background & Skills:
- Background in activity-based entertainment, wellness, action sports, or high-throughput attractions
- Bachelor’s degree from an accredited institution in business, hospitality, or a related field
- Experience in hospitality, activity- based entertainment, wellness, recreation, or similar industries requiring strong guest service and team management
- Proven track record of increasing revenue and controlling operational costs in high-volume, customer-facing businesses
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 157270
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Richard Van Oordt
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Additional Information
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
