Service Department Manager

Recruiting Partner: Tina Churchill-Spencer

Muskegon, Michigan | Sales | Not Remote | $65,000 to $80,000 | Job ID: 148939

Job Summary

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We are seeking an experienced Service Department Manager for a leading large equipment sales and service company. Our growing team is looking for a results-driven leader with experience in heavy equipment/large trucks. If you would love the opportunity to be a part of building our team and taking this company to the next level of success, apply today!

 

Service Manager Benefits:

  • PTO
  • Benefits Package
  • $65-80K
  • 401K w/match
  • Bonus

Service Manager Responsibilities:

  • Work with customers to understand needs/equipment issues
  • Consistent communication with customers throughout the repair process
  • Customer relationship building to build business
  • Work with technicians on job scheduling

 Service Manager Requirements:

  • High school diploma or GED
  • Valid Driver's License
  • 2–3 years of experience in Service Department Management
  • Experience in heavy equipment either as a hobby or profession
  • Strong computer skills/QuickBooks
  • Extensive knowledge of industry standards and best practices, including details about the company and manufacturers
  • Good time management skills to handle all service or customer problems that arise on any given business day
  • Customer service skills to resolve complaints efficiently and encourage repeat customers
  • Teamwork skills to encourage the collaborative performance of the service team
  • Verbal and written communication skills to effectively interact with customers and the service team

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

 

JOB ID: 148939

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Tina Churchill-Spencer

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Tina Churchill-Spencer

Senior Recruiting Partner

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

Tina Churchill-Spencer

Senior Recruiting Partner