General Manager

To Apply for this Job Click Here

We are seeking an experienced General Manager to lead operations for a large-scale, high-volume hospitality and entertainment venue. This role blends hands-on operational leadership with strategic oversight and is responsible for execution, financial performance, team leadership, and delivering a consistently strong guest experience across bars, entertainment programming, and shared public spaces.

The General Manager is a visible leader who sets expectations, builds structure, and ensures operational excellence. This role requires comfort operating in a fast-paced, dynamic environment with multiple points of service, high guest volume, and frequent events.

Key Responsibilities

Operational Leadership & Execution

• Lead all day-to-day venue operations, ensuring consistent execution of standards, policies, and procedures
• Maintain a visible leadership presence during peak business periods and major events
• Ensure strong coordination across bar operations, entertainment, facilities, and venue teams
• Uphold high standards for service, cleanliness, safety, and guest experience

Bar, Beverage & Service Operations

• Oversee execution, staffing, and cost controls across all bar and beverage operations
• Lead bar leadership and bartenders as venue employees
• Ensure consistency in beverage builds, service standards, and guest experience
• Manage ordering, inventory, receiving, and cost of goods for beverage programs
• Oversee beverage menu rollouts and seasonal updates

Financial Performance

• Maintain ownership of venue-level P&L performance
• Drive profitability through disciplined labor management, scheduling, and overtime controls
• Identify opportunities for revenue growth and cost savings
• Partner with accounting to ensure accurate inventory counts, invoicing, and financial reporting

People Leadership & Culture

• Lead, coach, and develop management and hourly teams
• Oversee hiring, onboarding, training, and performance management
• Build strong bench strength and accountability across leadership roles
• Foster a professional, high-energy, and guest-focused work environment

Entertainment & Events

• Collaborate with internal partners to plan and execute entertainment, events, and activations
• Ensure operational readiness, staffing, and execution for live events and high-volume periods
• Review performance and operational effectiveness of programming and make adjustments as needed

Facilities, Vendors & Compliance

• Maintain facility standards in compliance with health, safety, and sanitation regulations
• Oversee third-party vendors and service providers
• Ensure compliance with all applicable alcohol service, employment, and safety laws

Experience & Qualifications

• 10+ years of hospitality leadership experience
• 3–5 years as a General Manager or senior leader in a high-volume, complex venue
• Strong operational instincts with the ability to lead from the floor when needed
• Proven experience managing bar and beverage operations at scale
• Strong financial acumen with full P&L ownership
• Experience leading large teams with layered management structures
• Excellent communication, judgment, and decision-making skills
• ServSafe and alcohol service certification (or ability to obtain upon hire)
• Ability to work extended hours, including nights, weekends, holidays, and on-call as required
• Ability to stand for extended periods and lift up to 50 lbs

Benefits

• Medical, dental, and vision insurance
• Paid Time Off
• 401(k)

JOB ID: 170791

#post

Nichelle Ritter

To Apply for this Job Click Here