Job Summary

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Join a world-renowned hospitality group celebrated for its Michelin-starred restaurants and visionary approach to fine dining. This is a unique opportunity to shape guest experiences and lead service teams within a culture focused on artistry, collaboration, and sustainability.

Service Director Benefits & Compensation

Competitive compensation package
Health insurance
Paid time off, paid sick leave, and vacation
Relocation assistance
Opportunities for professional growth within an acclaimed restaurant group

Service Director Requirements & Qualifications

8+ years of progressive leadership experience in fine dining or luxury hospitality
Experience in Michelin-starred settings, ideally with a focus on French cuisine and service
Deep expertise in fine dining service techniques, wine, and beverage programs
Thorough understanding of LQA/Forbes standards
Proven ability to train, mentor, and inspire front-of-house teams
Strong operational acumen, balancing guest experience and business priorities
Exceptional communication, leadership, and interpersonal skills

Service Director Preferred Background & Skills

Experience with multi-venue or corporate hospitality environments
Advanced wine knowledge, including pairing recommendations
Bilingual abilities are a plus
Demonstrated commitment to sustainable and artistic hospitality values

Service Director Day-to-Day Responsibilities

Develop, implement, and refine service standards across multiple acclaimed properties
Oversee and audit guest experiences, ensuring consistent excellence in every dining room
Lead FOH training programs, workshops, and one-on-one coaching for ongoing team development
Mentor service managers and support succession planning for leadership roles
Represent the hospitality group as a senior guest liaison, handling VIP and escalated guest relations
Collaborate with chefs, creative directors, and executives to design holistic guest journeys and align service with business objectives
Oversee logistics for special events and new concept launches, ensuring seamless operations

If you’re a service-driven leader with Michelin-level expertise and a passion for delivering unforgettable guest experiences, we invite you to join this prestigious team and make a lasting impact in the world of fine dining.

JOB ID: 169328

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Robert Wilkes

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.