Job Summary

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A Large Hotel in NYC seeks an experienced Hotel Front Desk Manager/Guest Services Manager to provide hands-on leadership to the Front Desk and other related departments. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it. Apply today!

Benefits:

Salary – $95,000 to $100,000
Holiday pay
Sick and Vacation pay
Medical plan with contribution
401K plan

Responsibilities:

Attract and secure top talent that will ensure a quality Guest experience
Provide the highest level of leadership through ongoing training and mentorship
Be a hands-on leader by maintaining a consistent presence in the Guest areas
Ensuring that all Guests are provided access to all Guest experience programs
Lead and manage a seamless Guest experience at arrival and departure

Qualifications:

A bachelor's degree in Hospitality Management, Business Administration, or a related field a plus.
Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.
Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).
High-Level Hospitality or Customer Service experience
Luxury LifeStyle Brand familiarity
Passionate Leadership Skills
People-oriented Servant Leader
Trainer mindset

JOB ID: 170775

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Rick Duarte

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.