Opinion

What Makes Employees Stay?

During my 20+ years in hospitality, one of the United States’ largest employment sectors, I’ve worked with professionals who stayed with the same organizations for years, sometimes decades.   I’ve also watched people move on from places that, from the outside, seemed to have all the right pieces in place to keep employees happy, motivated,…

Create Volunteer Days for Your Company

September 5 is International Day of Charity, established in 2012 by the United Nations General Assembly “to help others through volunteer and philanthropic activities.” This power-packed day of recognition is celebrated globally, including and especially through corporate social responsibility (CSR) and corporate volunteer programs.   Company-sponsored initiatives that provide employee volunteering opportunities go a long…

Lengthy Meetings: A Thing of the Past?

Are lengthy meetings a thing of the past for today’s organizations? In short, yes – at least for those aware of the reasons and dramatic benefits.  As an Area Director at Goodwin Recruiting(opens in new tab), one of my strategies is to keep our sessions SHORT. Instead of letting lengthy business meetings stifle our momentum…

Who Runs Your Talent Search While You Run the Business?

Hiring is one of the most important decisions a business makes. And the wrong hire can be expensive, costing time, productivity, team morale, customer relationships, and ultimately, revenue.   But finding the right person also takes time. A lot of it. Hiring managers and HR teams are already managing full workloads – onboarding employees, supporting current teams,…

Interview Process

How Your Company’s Interview Process Shapes Your Brand

When we think about how companies build their brands, most of our minds go right to company logos, taglines, or a company’s presence on social media. But there’s a huge part of brand building that many organizations tend to overlook – and that is their job interview process.   Every touchpoint with a job candidate is…

Highest-Paying Remote

What Are the Highest-Paying Remote Jobs?

If you’re looking for a new job opportunity and remote work tops your list of priorities, don’t be discouraged by reports that say remote work is over. Quite the contrary! Consider these remote workforce statistics:   “In March 2026, 22.6 percent of workers teleworked or worked at home for pay. The telework rate (the number of…

More Than a Beverage

More Than a Beverage: What the Premium NA Movement Says About Hospitality

The evolution of premium non-alcoholic (NA) beverages is one of the most interesting developments in the global beverage industry. North America has experienced dramatic growth, driven by the wellness movement, the sober-curious movement, and consumers who want premium experiences without alcohol.  What the premium NA movement says about hospitality is that it’s more than a beverage! Once an…

3 Sports Books

3 Sports Books Every Business Leader Should Own

Sports are a huge passion of mine. I’ve traveled the world to play roundnet, including on the 2025 USA Roundnet Team and competing in the Pan-American Roundnet Championship in Buenos Aires. I also enjoy pickleball, bowling, and volleyball.  I’m a huge believer that sports are a great way for us to learn more about ourselves as individuals, as professionals, and especially as leaders. They put us in tough situations and help…

Overqualified Candidate

7 Reasons to Interview That Overqualified Candidate

Hiring managers who sense a candidate is overqualified for an open position often struggle in deciding whether to interview that candidate. After all, they have legitimate concerns:  Why is this person applying for a role that’s beneath their current or past roles?  Will they stay long-term or leave when something better comes along?  Will they remain engaged and interested…

The Carryout Revolution

The Carryout Revolution: Is Your Restaurant Ready?

Consumer dining habits have dramatically changed in recent years, with more people choosing takeout and delivery over traditional sit-down dining experiences. Convenience and busy lifestyles continue to make carryout and delivery an important part of people’s lives – and winners in the restaurant industry are paying attention.  I worked in restaurant management and operations for…

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