Director of Operations – Restaurants

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Director of Operations – Connecticut – Mid-State

A leading operator of QSR Restaurants and convenience stores has an exciting opening for a Director of Operations overseeing multiple sites across the region. This is a high-impact leadership opportunity to drive financial results, customer satisfaction, and team development within a fast-growing organization.

Director of Operations Benefits and Compensation:

• Competitive base salary of $90,000 – $120,000 with annual performance-based bonus

• Comprehensive health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off (PTO) and holiday schedule

• Travel expense reimbursement

• Career growth opportunities within a rapidly expanding company

• Leadership development and training programs

Director of Operations Requirements & Qualifications:

• Bachelor’s degree in Business Administration, Management, Hospitality, Finance, or related field

• 5–7 years of multi-unit management experience in food & beverage, retail, or related operations

• Strong financial acumen with proven ability in P&L management, budgeting, forecasting, and cost control

• Ability to lead General Managers by setting annual budgets, monitoring expenses, and ensuring brand and regulatory compliance

• Daily responsibility for conducting district reviews, driving sales growth, implementing customer engagement strategies, and ensuring consistent brand standards across all locations.

• Skilled in talent development, performance management, and succession planning to build a strong leadership pipeline

Director of Operations Preferred Background & Skills:

• ServSafe certification or equivalent food safety knowledge

• Proficiency in Microsoft Office Suite and familiarity with data dashboards, KPI reporting, and operational systems

• Strong cultural fit with a customer-focused, results-driven leadership style

• Ability to serve as a change agent, implementing new programs and operational improvements across multiple locations

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 165064

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Justin Petrovic

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