Client Success Manager

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We are seeking an organized and customer-focused Client Success Manager to join a fast-growing events organization. If you have experience coordinating finance industry conferences, strong communication skills, and a passion for delivering exceptional client service, this is the role for you. 

Client Success Manager – Benefits:

• Competitive salary
• Comprehensive benefits package
• 401(k) with match
• Career advancement opportunities

Client Success Manager – Requirements & Qualifications:

• 3-5 years of event coordination or customer service experience in the conference or events industry
• Strong organizational and project management skills, with the ability to manage multiple events simultaneously
• Excellent written and verbal communication skills
• Proven customer service skills with diverse stakeholders
• Proficiency with Microsoft Office Suite; experience with event management software and CRM platforms preferred
• Strong attention to detail and ability to work independently and collaboratively

Client Success Manager – Preferred Background & Skills:

• Experience planning and coordinating finance industry events, including logistics and vendor management
• Ability to coordinate sponsor needs, deliverables, and follow-up
• Skilled in managing sponsor contracts and working with finance teams
• Effective communicator who can professionally interact with attendees, vendors, sponsors, and internal teams
• Highly organized, adaptable, and proactive with a “roll up your sleeves” attitude
• Willingness to travel and work across time zones as needed

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 164060

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Jason Groupp

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