Job Summary

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Join a well-respected, family-owned, independent insurance agency where your work truly matters and your relationships with clients make a real impact. Become part of a close-knit team that values work–life balance, supports your growth, and treats you like family from day one.

What You’ll Do

Manage personal lines clients throughout the full policy cycle
Deliver outstanding service through phone, email, and in-person interactions
Explain coverages and policy options in a clear, customer-friendly way
Prepare quotes for new and renewal business
Handle endorsements, billing questions, cancellations, and policy updates
Collaborate closely with producers and team members in a supportive environment
Keep accurate records and follow agency procedures to ensure consistency

What We’re Looking For

Active MA P&C license
3+ years of personal lines insurance experience preferred
Strong communication and customer service skills
Ability to stay organized and manage multiple tasks effectively
QQCatalyst experience is helpful (not required)
Bilingual in Spanish is a plus, but not required

Why You’ll Love Working Here

$50K–$75K base salary + bonus potential
Health, dental vision insurance
401(k) + company match
PTO
Close-knit, family-oriented culture with great work-life balance

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 168671

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Kristan Caceres

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.