Luxury Hotel Front Office Manager

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Our luxurious boutique hotel nestled in stunning Jackson Hole, Wyoming, is seeking a talented Front Office Manager. If you are passionate about luxury service, exceeding guest expectations, and eager to grow in your career, we want to hear from you!

Front Office Manager Requirements

• Minimum 4 years of guest-facing hospitality experience, with at least 3 years in a supervisory or management role.
• Experience in a boutique or luxury hotel setting; knowledge and real-world experience of Forbes 5-star standards is required.
• Proven ability to oversee all aspects of Front Desk, Concierge, Reservations, and Bell Services.
• Strong leadership skills with a keen sense for hiring, training, and coaching high-performing teams.
• Exceptional customer service and communication skills.
• High level of conscientiousness and attention to detail.
• Flexible schedule availability, including nights, weekends, and holidays.
• Bachelor’s degree in Hospitality or related field is preferred.

Front Office Manager Qualifications

• Dependable, organized, and solutions-oriented with a positive, can-do mindset.
• Comfortable working in a fast-paced, guest-facing environment with high service expectations.
• Independent thinker who thrives in a non-corporate, entrepreneurial setting.
• Goal-oriented and financially sound with high integrity and adaptability.
• Passionate about working in a scenic location with access to world-class outdoor recreation.

Front Office Manager Compensation & Benefits Package

• Competitive medical benefits with generous company contribution.
• 401(k) with company match.
• PTO – 4 weeks+ floating Holiday comp days.
• Relocation assistance available.
• Subsidized employee housing.
• Heavily discounted ski pass and other perks.
• Complimentary access to fitness center, bus pass, and shift meals.
• Employee discounts at the spa, restaurant/bar, and retail outlets.
• Performance bonus potential.
• Fantastic opportunity for career growth.

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 166351

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Ed Gromacki

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