Hospitality and Estate Operations Manager

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An ultra-high-net-worth family is seeking a dynamic Hospitality and Estate Operations Manager to oversee operations for their private residence. This role combines the precision and service standards of luxury hotels with the discretion and personalization of estate management.

The ideal candidate has a background in hotel or resort leadership and is ready to apply those skills in a private, client-facing setting. You will be responsible for ensuring a seamless guest experience, managing staff, coordinating vendors, and maintaining the property to five-star standards.This is an opportunity to step out of the corporate hospitality world and into a hands-on, high-touch role where your expertise in guest service, leadership, and operations will directly impact the daily experience of a family and their guests.

Hospitality and Estate Operations Manager – Benefits and Compensation

• Competitive base salary (commensurate with experience)
• Employee Stock Options
• Health insurance and retirement plan options
• Paid time off and holidays
• Relocation assistance if needed

Hospitality and Estate Operations Manager – Requirements & Qualifications

• Proven leadership in private estates, luxury hospitality, or hotels
• Strong background in construction, facilities, and property management
• Experience creating and implementing estate systems and SOPs
• Exceptional organizational, problem-solving, and communication skills
• Dependable, steady presence under pressure
• 24/7 mindset and flexibility to address estate needs

Hospitality and Estate Operations Manager – Must Haves

• Partner with the Chief of Staff to refine and streamline operations and systems
• Lead, mentor, and inspire a high-performing household team
• Oversee construction, renovations, and property enhancements
• Manage vendors and contractors with accountability and precision
• Ensure seamless estate operations by anticipating and solving issues proactively
• Uphold the highest hospitality and guest service standards with discretion

Hospitality and Estate Operations Manager – Preferred Background & Skills

• Experience leading multi-disciplinary household teams
• Familiarity with budgeting and estate financial management
• Boutique hotel, luxury resort, or fine hospitality background at some point in career
• Knowledge of property systems and smart-home integrations
• Heart-centered leadership style balancing authority and compassion

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 165070

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Raul Jimenez

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