Restaurant General Manager

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As the Restaurant General Manager, you will oversee daily operations, manage a large and diverse team, and drive the operational success of the restaurant. You will be responsible for ensuring a seamless guest experience while achieving financial goals, maintaining staff motivation, and upholding the restaurant’s reputation. If you thrive in high-volume, high-pressure environments and have a passion for leadership and hospitality, we want to hear from you!

Key Responsibilities:

• Leadership & Team Management: Lead and inspire a team of 50+ staff members, including front-of-house and back-of-house employees. Create a positive work environment that encourages teamwork, accountability, and personal growth.
• Operations & Workflow: Oversee daily operations, ensuring smooth service and efficient workflows. Maintain high standards for cleanliness, food quality, and guest satisfaction.
• Financial Management: Monitor and manage operational budgets, including payroll, food cost, and inventory. Work with the senior leadership team to achieve sales targets and maintain profit margins.
• Staffing & Training: Recruit, hire, train, and develop team members, ensuring they provide exceptional service and uphold company standards. Conduct performance evaluations and provide ongoing coaching.
• Customer Experience: Ensure that each guest enjoys a memorable dining experience. Address guest concerns or complaints promptly and professionally.
• Inventory & Supply Chain: Manage inventory levels, place orders, and coordinate with suppliers to ensure consistent stock of necessary products while minimizing waste.
• Compliance & Safety: Ensure the restaurant complies with health and safety regulations, as well as all local, state, and federal laws.

Qualifications:

• Proven Experience: At least 5 years of experience in restaurant management, with a minimum of 2 years as a General Manager in a high-volume restaurant environment.
• Leadership Skills: Strong leadership abilities with a proven track record of managing large teams in fast-paced settings.
• Financial Acumen: Experience managing budgets, P&L, and achieving financial goals in a restaurant.
• Exceptional Communication: Strong interpersonal and communication skills, both with guests and team members.
• Problem-Solving: Ability to think on your feet and troubleshoot operational issues quickly and effectively.
• Passion for Hospitality: A deep passion for providing exceptional guest experiences and leading a team to success.
• Adaptability: Comfortable working in a fast-paced environment and able to adjust quickly to changing circumstances.

Preferred Qualifications:

• Experience in NYC Restaurant Scene: Familiarity with the New York City restaurant market and the demands of managing a busy, high-profile venue.
• Strong Tech Skills: Proficiency with POS systems, inventory management software, and other restaurant technologies.
• High Sales Volume: Experience managing a restaurant of a minimum of $10 million in sales

Benefits:

• Competitive salary with performance-based bonuses
• Comprehensive benefits package (health, dental, and vision insurance)
• Paid time off

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 164930

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Francesca Brajuha

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