Customer Service Manager
Recruiting Partner: Laurett Jankowski
Littleton, Colorado | Marketing | Hybrid | $60,000 to $65,000 | Job ID: 164063
Job Summary
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Join a growing company where exceptional service isn’t just a goal, it’s the standard. We need a Customer Service Manager who’s quick on their feet, thrives under pressure, and delivers every interaction with speed, accuracy, and a smile.
Customer Service Manager – Benefits and Compensation:
• Competitive salary based on experience
• Full medical paid
• Flex time off
• Hybrid work environment
• Perks and field trips
• Amazing opportunity to be involved in a proven concept that's rapidly growing
Customer Service Manager – Requirements & Qualifications:
• 1–3 years of proven customer service success
• Track record of handling high volumes of calls, emails, texts, and social media messages with speed and professionalism
• Skilled with CRM platforms such as Zendesk or Freshdesk
• Proactive problem-solver who prevents issues before they escalate
• Strong communicator with polished written and verbal skills
• Highly organized and detail-focused
• Willing to travel for occasional site visits or events
Customer Service Manager – Preferred Background & Skills:
• Hospitality, reservations, event coordination, or field operations experience
• Background supporting both in-person teams and remote staff
• Ability to analyze service reports to spot trends and improve processes
• Comfortable representing a brand in a professional, positive way
• Flexible and able to adapt quickly in a fast-paced environment
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 164063
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Laurett Jankowski
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Additional Information
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
Laurett Jankowski
Area Director
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
Laurett Jankowski
Area Director
