Guest Experience Manager for Premium Hospitality Venue
Recruiting Partner: Paddy Sirisena
Springfield, Virginia | Food & Beverage & Lodging | Not Remote | $65,000 to $70,000 | Job ID: 162597
Job Summary
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We are seeking a Guest Experience Manager with a smooth touch to elevate our guest experience. This role is all about direct engagement, ensuring exceptional service, and driving membership conversions. The perfect candidate is hands-on, highly visible, and passionate about hospitality.
Guest Experience Manager Benefits/Compensation:
- Salary: $65,000 – $70,000
- Healthcare: Medical, dental, and vision coverage
- 401(k) plan
- Paid Time Off
- Excellent work life balance – schedule of 45 hours/week with no very early morning or late nights
Guest Experience Manager Requirements/Responsibilities:
- 2+ years of guest service or hospitality management experience
- Must be present on the floor (not an office-based role)
- Membership sales: Responsible for converting guests into members
- Experience with events or community outreach is a plus
- Strong interpersonal skills: empathetic and guest-focused
- Ability to train and motivate staff to elevate service standards
- Passion for wellness, hospitality, and creating meaningful guest experiences
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 162597
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Paddy Sirisena
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Additional Information
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
Paddy Sirisena
Area Director
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
Paddy Sirisena
Area Director
