Multi Unit General Manager

Recruiting Partner: Joey Paravati

Boston, Massachusetts | Food & Beverage & Lodging | Not Remote | $75,000 to $85,000 | Job ID: 160120

Job Summary

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We're looking for an experienced, hands-on Area Operations Manager to oversee multiple café-style retail locations within a single region. This person will be accountable for operational consistency, team leadership, customer satisfaction, and financial performance across 4–5 units. Ideal candidates bring a passion for people, process, and product—and know how to bring them together seamlessly in high-traffic, service-driven environments.

Multi Unit General Manager Responsibilities

Lead and support location managers to meet operational, financial, and guest experience goals
Ensure all stores maintain high standards in cleanliness, food safety, and brand presentation
Recruit, onboard, and mentor high-performing teams; address performance challenges swiftly and effectively
Manage labor budgets, inventory systems, and vendor relationships across sites
Act as a cultural ambassador for the brand—building local partnerships and engaging the community
Monitor KPIs across all locations, responding quickly to performance data
Drive sales through team coaching, upselling strategies, and operational efficiency

Multi Unit General Manager Qualifications:

3+ years managing multiple stores, departments, or service areas
Strength in coaching and scaling diverse teams
A solutions-first mindset with strong decision-making ability
Familiarity with scheduling, payroll, and inventory software
Comfort in a fast-paced, customer-facing environment
Availability on weekends and during peak hours

Multi Unit General Manager Perks & Benefits

Competitive salary starting at $75,000/year
Performance-based bonus program
Medical, dental, and vision insurance
3 weeks PTO, sick days, and company holidays
Free food and beverages during shifts
Career advancement opportunities within a growing company

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 160120

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Joey Paravati

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Additional Information

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity, Equity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.