Customer Service Assistant

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🌟 We're Hiring: Customer Service Assistant – Join Our Growing Skincare Brand! 🌟

Do you thrive in a fast-paced, customer-focused environment? Love skincare and want to be part of a company that’s making waves in the beauty industry? We’re a rapidly growing skincare distribution company looking for a Customer Service Assistant to be the voice of our brand and the hero behind every satisfied customer.

In this role, you’ll be on the front lines—supporting our amazing customers via phone, email, live chat, and social media. From placing orders to solving issues and sharing product insights, you’ll play a key role in creating positive experiences and loyal fans.

🎯 What You’ll Do:

• Be the go-to contact for customer inquiries—no question is too big or small!
• Enter and track orders, update customers on shipping, and ensure they feel supported every step of the way.
• Log interactions, track recurring issues, and maintain accurate records using our CRM system.
• Share feedback and trends with our internal teams to help improve our products and service.
• Assist in various support tasks—every day is different and full of opportunity to grow!

🛠️ What You Bring:

• Excellent communication skills (both written and verbal)
• A knack for problem-solving and staying calm under pressure
• Detail-oriented mindset with a love for organization
• Willingness to cross-train and support other departments
• Familiarity with Google Suite and basic CRM tools
• High school diploma or GED

💫 Why Join Us? This is more than a job—it’s a chance to grow with a vibrant, collaborative team in the beauty space. If you’re passionate about helping others and want to build your career in a dynamic, supportive environment, we’d love to hear from you.

📩 Apply now and help us deliver exceptional service with a glowing touch!

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 159253

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Samantha McDermott

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