Job Summary

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Director of Training

Location: Hybrid (Southern California-based preferred)

Full-Time | Exempt

Company Overview

Established Los Angeles–based, multi-unit restaurant brand rooted in authentic East Coast pizza traditions. The company has grown steadily across Southern California and is preparing for continued expansion. The brand is quality-driven, community-focused, and committed to operational consistency as it scales.

Position Summary

The Director of Training will lead the development, execution, and continuous improvement of company-wide training systems to support operational excellence and future growth. This individual will design scalable infrastructure to ensure consistent execution across existing locations and upcoming openings, partnering cross-functionally with Operations and HR to align training with leadership development and succession planning.

Key Responsibilities

Develop and refine structured training systems for multi-unit operations
Standardize materials and readiness benchmarks for new location launches
Build certification processes for managers and hourly team members
Oversee digital learning platforms and drive adoption across locations
Translate operational standards into measurable training programs
Establish train-the-trainer processes and certified training locations
Partner with HR on compliance training execution
Develop leadership pathways focused on execution, financial acumen, and accountability
Implement dashboards to track completion, readiness, and skill gaps
Evaluate training effectiveness and tie outcomes to operational performance

Qualifications

4+ years of multi-unit restaurant leadership experience in Training, Operations, or L&D
Proven new restaurant opening support experience
Experience managing or implementing LMS platforms
Strong understanding of restaurant technology and POS systems
Demonstrated ability to build scalable training programs
Knowledge of hospitality compliance standards
Strong project management and cross-functional leadership skills
Bilingual preferred; willingness to travel required

Ideal Profile

Hands-on operator with a systems mindset who thrives in growth-oriented, performance-driven restaurant brands.

JOB ID: 171950

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Alejandro Jimenez

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.