Job Summary

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We are seeking a strategic, hands-on Hotel Director of Operations to oversee food and beverage and rooms operations for our upscale, boutique-sized hotel. This executive leader will directly oversee department leaders in Rooms and F&B and is responsible for driving profitability, employee engagement, operational excellence, and exceptional guest satisfaction across the property. The ideal candidate is highly operational, financially astute, visible on the floor, and passionate about hospitality. This is a working leadership role and not a desk position. If this sounds like you, we are ready to meet you!

Hotel Director of Operations Benefits

Base salary up to 90K plus generous end-of-year bonus
Comprehensive Benefits packages and retirement plan
Growth opportunities within a growing hospitality organization
Tuition reimbursement programs

Hotel Director of Operations Responsibilities

Oversee all day-to-day Rooms and F&B operations
Maintain the ability to step into any operational role when needed
Partner closely with Front Office, Housekeeping, Engineering, and F&B leadership to ensure seamless operations
Ensure guests are consistently satisfied with service, cleanliness, food, and beverage execution
Coach leaders and teams in effective service recovery and hospitality standards
Interview, hire, train, coach, and discipline supervisors and team members
Review daily revenue reports and financial recaps for hotel and outlets, ensuring forecasting accuracy and alignment with budget goals

Hotel Director of Operations Qualifications

5+ years of progressive hotel leadership experience overseeing both Rooms and Food & Beverage operations
Strong financial acumen with proven ability to manage budgets and labor controls
High operational knowledge across Front Office, Housekeeping, Engineering, and Restaurant operations
Ability to work nights, weekends, and holidays as business demands require
Demonstrated ability to lead, coach, and develop department heads

JOB ID: 171552

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.