Job Summary

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Assistant Front Office Manager – Monterey, CA

Join a world-class hotel and spa in a scenic coastal destination, part of an elite hospitality team known for creating exceptional guest experiences. This is a unique opportunity with clear growth potential and robust support for relocation to Monterey, allowing you to advance your career within the luxury sector.

Assistant Front Office Manager Benefits & Compensation

Competitive salary and relocation expenses
PTO and sick days
401(k) with company match
Pet insurance
Professional growth opportunities in a supportive environment

Assistant Front Office Manager Requirements & Qualifications

Minimum 2 years in a team-leading or management role overseeing front office services
Proven ability to coach, teach, and develop staff
Experience in resorts and multi-unit operations
Direct oversight of Front Desk, Concierge, Lobby, Bell Services, and Reservations required
Strong leadership and communication skills
Expertise in departmental cohesion and team building

Assistant Front Office Manager Day-to-Day Responsibilities

Hire, train, and manage front office staff, providing ongoing feedback and conducting regular performance evaluations
Oversee scheduling, payroll, expense management, and adherence to accounting policies
Ensure all guest interactions exceed 4-star service standards and maximize revenue opportunities through staff coaching and goal-setting
Maintain effective knowledge of hotel operations, forecasting, staffing, and optimize labor costs based on business needs
Foster a clean, organized, and welcoming environment in all front office and guest-facing areas
Resolve guest and employee concerns promptly and professionally, acting as the main point of contact for escalated issues
Collaborate with other departments to deliver seamless guest experiences and achieve operational objectives
Represent the Front Office in meetings, drive departmental initiatives, and support continuous improvement of service standards
Participate in the hotel’s Manager on Duty program and uphold all safety protocols

If you are passionate about luxury hospitality and ready to make an impact in a dynamic, high-touch environment, this role offers the chance to take your career to the next level.

JOB ID: 171162

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Jennifer Forney

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.