Job Summary

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We are seeking a hands-on Assistant General Manager to support daily operations at a full-service hotel in the Royal Oak/Southfield, MI area. This role partners closely with the General Manager to drive operational excellence, lead teams, and deliver outstanding guest and employee experiences across all departments.

What You’ll Do

Support daily hotel operations across Front Office, Housekeeping, and Food & Beverage
Serve as Manager on Duty and lead service recovery efforts
Coach, develop, and engage department leaders and hourly teams
Assist with labor management, scheduling, forecasting, and cost control
Monitor guest satisfaction and implement service improvements
Collaborate with Sales, Maintenance, and Revenue teams
Support hiring, onboarding, training, and performance management
Prepare reports and assist with budgeting and forecasting
Step in for the General Manager as needed

What We’re Looking For

3+ years of hotel management or supervisory experience in a full-service environment
Strong operational knowledge across hotel departments
Proven leadership, communication, and problem-solving skills
Ability to manage priorities in a fast-paced setting
Flexible schedule including weekends and holidays

What We Offer

Competitive salary $65,000–$85,000
Performance-based incentives
Medical, dental, and vision benefits
Paid time off
401(k) with employer contribution
Clear path for career growth

If you’re a service-driven hospitality leader ready to take the next step in your career, we’d love to connect.

JOB ID: 169539

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Michael Steffke

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.