Job Summary

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Casino Resort Leadership Opportunity | Relocation Available

A premier Midwest casino resort is seeking a Director of Front of House Operations to lead service execution, guest experience, and operational performance across multiple dining, beverage, and event venues.

Reporting directly to the Director of Food & Beverage, this leader will serve as the primary authority for Front-of-House operations property-wide, coaching leadership teams and elevating service standards across the resort.

What You’ll Lead

Multiple restaurant and bar concepts
Banquet and event operations
High-volume casino guest service environments
Front-of-house leadership teams across the property

You will serve as the operational driver behind service excellence — coaching leaders, elevating standards, and ensuring unforgettable guest experiences across the resort.

What You’ll Do

Lead and elevate FOH operations across all F&B outlets
Develop and coach managers and supervisors
Establish consistent service standards property-wide
Drive guest satisfaction and service recovery initiatives
Partner with culinary, hotel, and entertainment teams
Support major events, promotions, and outlet initiatives
Build accountability, training, and leadership culture

What We’re Looking For

Multi-unit restaurant, hotel, resort, or casino F&B leadership experience
Proven success leading management teams
Strong operational and guest experience focus
Hands-on leadership style with strong floor presence
Passion for hospitality and team development

Compensation & Benefits

Salary: $100,000 – $110,000
Relocation Assistance Available
Comprehensive Health Benefits
Retirement Programs
Paid Time Off
Stability within an established resort organization
Exceptional long-term career growth opportunity

JOB ID: 172381

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Michael Markson

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.