Leadership
Your Management Style, Unpacked
There are many different management styles, and for better or worse, they play a decisive role in shaping team performance, engagement, morale, and overall organizational success. There are also many factors that influence how successful a particular management style can be. These include different employee personalities and levels of experience, the nature of the work,…
What Actually Makes a Great Hire in Hospitality?
If there’s one thing I’ve learned during my lengthy career in hospitality, including as an industry recruiting specialist, it’s that hiring is rarely as straightforward as we want it to be. On paper, the candidate selection process seems simple enough: experience, tenure, technical skills, industry knowledge. We review resumes from hundreds of job seekers, conduct interviews, check references, and hope we find the right people…
Real LinkedIn Success Hacks: Authenticity and the Right Tools
Most marketing teams use LinkedIn the same way they use every other social platform: Focus on relevant keywords, post content, promote posts that do well, and track engagement. That’s not a bad strategy. It’s just missing the bigger opportunity. The biggest winners on LinkedIn are those who focus on telling real stories, building relationships…
How Managers Lose Their Best Employees
After interviewing thousands of job candidates during my years in management and recruiting, I’ve noticed a consistent pattern. The pattern provides insights into why managers lose their best employees – and how great managers retain them. Whenever I ask candidates, “What are the three most important things to you in a work environment?” – the answers…
Should You Apply for Jobs if You’re Not Fully Qualified?
Job postings often read like a casting call for the perfect candidate. For many job seekers, the qualifications look like a long wish list for someone who may not even exist. You’ve probably seen them. Advanced degree. Ten years of experience. Fluent in five software platforms. Leadership credentials. Industry certifications. And so on. Many professionals will not apply for a…
What Great Hospitality Professionals Have in Common
One of the things I’ve enjoyed most about transitioning from hospitality into talent recruiting is connecting with talented hospitality professionals from a completely different perspective. Every week, I speak with candidates from all corners of the industry. Some have impressive titles. Some have worked for well-known brands. Some have resumes that immediately grab attention. And some don’t. What I’m reminded of time and again is that the…
How AI Opens Doors to Better Marketing
When ChatGPT launched and the generative AI wave hit marketing departments everywhere, reactions spiked in opposite directions, from euphoria to existential dread. Copywriters began worrying about their jobs. CMOs announced strategic initiatives around AI transformation. Vendors rebranded every product with AI badges. Tech firms and consultants published AI frameworks. We’re now two years past the initial hype and wave of artificial…
The Importance of Balance and Openness in Talent Recruiting
In our line of work as talent recruiters, we often come across exceptional job candidates who seem like the perfect fit for a particular job opportunity. They check all the boxes for the job description, the client’s company culture, and the employer brand. We see their passion, dedication, and alignment with the client’s needs, and…
How Do Smart Companies Keep Top Finance People on Board?
High-ranking finance roles are among the most resilient and opportunity-rich fields in the U.S. economy, and for good reasons. Industry leaders, from controllers to chief accounting officers and chief financial officers, offer a blend of analytical strength, judgment, discipline, and communication skills to their business and finance organizations. They aren’t just masters of numbers and financial data….
Leveraging Social Media to Hire and Be Hired
When I was job searching last summer, I was coming off a stint as a sports marketing manager at Spikeball. Over time, I had become a jack-of-all-trades with experience in video editing, graphic design, marketing, events, and social media – but as the idiom goes, I felt like a master of none. I wasn’t sure which lane to lean into for…
