Director of Operations

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Now Hiring: Director of Restaurant Operations!

A respected and growing hospitality group in the Carolinas is

hiring a Director of Restaurant Operations to lead multi-unit restaurant operations, team development, and operational performance.

This role is for an experienced restaurant leader who is equally comfortable supporting managers on the floor as they are building systems that support scalable growth.

You’ll be responsible for ensuring every location delivers a consistent, high-quality guest experience while building strong leadership teams and operational discipline across the organization.

This is the opportunity you've been waiting for!

Don't wait!

Submit your resume and change your future today!

Position Overview

This role oversees all restaurant operations across multiple locations, with direct responsibility for guest experience, financial performance, operational consistency, and leadership development.

The Director of Restaurant Operations works closely with General Managers and leadership teams to ensure each location meets performance expectations while maintaining the brand’s hospitality standards.

This is not a remote or purely administrative position. The job requires a consistent on-site presence and active involvement in day-to-day restaurant operations.

Compensation & Benefits:

• Competitive salary commensurate with experience
• Performance-based incentives tied to quality, consistency, and operational goals
• Health, dental, and vision insurance options
• Paid time off/vacation
• 401(k) or retirement savings program
• Other perks consistent with company policy
• Opportunity to shape long-term brewing strategy within a growing organization

Core Responsibilities:

• Direct operations across multiple restaurant locations
• Ensure consistent service, hospitality, and operational standards across all locations
• Conduct regular location visits to evaluate performance, culture, and guest experience
• Support and coach General Managers and management teams
• Monitor sales, labor, food cost, and overall profitability across locations
• Review restaurant P&L statements and identify opportunities for improvement
• Implement systems and processes that improve operational efficiency
• Drive accountability for financial and operational performance
• Recruit, mentor, and develop strong management teams
• Establish clear expectations for leadership, accountability, and culture
• Support training programs for both management and hourly staff
• Build leadership pipelines and reduce turnover through strong development practices
• Implement and maintain standard operating procedures across locations
• Ensure compliance with health department, safety, and alcohol service regulations
• Maintain consistent standards for cleanliness, food quality, and service execution
• Identify operational improvements that increase efficiency and consistency
• Coordinate with ownership and leadership on operational priorities and growth initiatives
• Support planning for new locations, operational changes, and process improvements
• Communicate operational challenges, risks, and opportunities clearly and proactively

Experience & Qualifications:

• 7+ years of restaurant operations experience, preferably in Upscale Casual dining
• 3+ years of multi-unit restaurant leadership experience
• Strong understanding of restaurant financials, including P&L management
• Proven experience developing General Managers and leadership teams
• Strong operational systems mindset with the ability to scale processes
• Experience in growth-stage or multi-location restaurant groups preferred
• Excellent leadership, communication, and problem-solving skills

This is the opportunity you've been waiting for!

Don't wait!

Submit your resume and change your future today!

JOB ID: 172554

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Frank Benzo

To Apply for this Job Click Here