Homecare Services Operations Manager
Recruiting Partner: Samantha McDermott
Saint Petersburg, Florida | Healthcare Services | Not Remote | $75,000 to $95,000 | Job ID: 171815
Job Summary
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Join a rapidly growing nurse registry providing 24/7 in-home care services throughout the St. Petersburg market. This is a high-impact leadership role designed for a strategic operator who thrives in fast-paced healthcare environments and is ready to help scale a multi-location service model.
This opportunity offers the ability to work directly with ownership while building the operational foundation for significant expansion.
Benefits and Compensation:
- Competetive salary plus performance-based bonus opportunities tied to new 24/7 client placements
- Paid Time Off (PTO)
- Structured bonus plan under development
- Growth trajectory into senior leadership roles (Director, Administrator, multi-site leadership)
- Professional office environment with private offices and conference space
- Technology-forward workplace (Mac/Apple systems)
- High-visibility role with direct exposure to ownership and strategic planning
Requirements & Qualifications:
- Bachelor’s degree required (Business, Healthcare Administration, or related field preferred)
- Minimum 5 years of progressive operations leadership experience in home care, healthcare services, staffing, or related field
- Strong knowledge of AHCA regulations and healthcare compliance standards
- Experience managing teams and overseeing multi-service or multi-location operations
- Demonstrated ability to make independent decisions and resolve escalated concerns
- Strong written and verbal communication skills
- High level of computer proficiency; experience with Mac/Apple systems preferred
- Strong organizational skills and attention to detail
- Ability to work flexible hours in support of a 24/7 service model
- Successful completion of AHCA Level 2 background screening
Must Haves
- Oversee daily coordination of 24/7 client coverage, ensuring seamless scheduling transitions and contingency planning for call-outs
- Implement Plan B and Plan C staffing strategies to prevent service disruption
- Maintain audit-ready AHCA and Medicaid documentation across all active client files
- Act as escalation point for hospitals, referral partners, and family members requiring urgent resolution
- Monitor referral pipeline and convert inquiries into fully staffed 24/7 cases
- Develop operational systems to support scaling from single-market to multi-market service delivery
- Supervise administrative team members and implement accountability tracking metrics
- Partner directly with ownership on expansion strategy and revenue growth initiatives
Preferred Background & Skills
- Experience in nurse registry or Medicaid-based service models
- Background scaling healthcare operations from startup or growth phase
- Experience preparing for regulatory audits and compliance reviews
- High emotional intelligence with strong stakeholder management skills
- Experience supporting referral development and hospital relationship building
- Multi-site healthcare operations exposure
JOB ID: 171815
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Samantha McDermott
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Additional Information
At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.
