Job Summary

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Assistant General Manager (AGM)

Position Summary

The Assistant General Manager oversees daily front-of-house operations, ensuring exceptional guest experiences, smooth team performance, and profitable results. This role partners with the General Manager to lead staff, manage costs, and maintain high standards of hospitality and compliance.

Assistant General Manager (AGM) Key Responsibilities

Support hiring, training, scheduling, and performance management of team members
Foster a positive, team-driven culture and resolve guest concerns professionally
Oversee bar operations, including inventory, ordering, scheduling, and labor management
Monitor food quality, safety, and sanitation; maintain DOH standards of 95+
Manage labor, beverage cost, inventory, and financial controls
Act as a hands-on leader, assisting staff in service roles when needed
Maintain strong communication with the GM and executive team

Assistant General Manager (AGM) Qualifications

Minimum 2 years’ experience as Assistant Manager or above in full-service restaurants
Proficient with Toast, R365, Isolved, and Wisetail (or similar systems)
Strong leadership, communication, and customer service skills
Ability to manage labor and cost controls effectively
ServSafe or equivalent certification required
Flexible schedule, including evenings, weekends, and holidays

Physical Requirements

Ability to stand/walk for entire shifts and lift up to 40 lbs
Comfortable working in a fast-paced environment with exposure to heat, cold, and kitchen equipment

Assistant General Manager (AGM) Benefits

parking allowance or reimbursement (taxable; valid license/registration required; must follow parking policy)
bonus up to 5K per year paid quarterly
health/ dental/ vision
25K life insurance if they get the dental
eligible at 60 days
401K (no match yet)
5 paid holidays per year (restaurant closed)
plus 15 days vacation first year
plus state-required sick days

JOB ID: 169678

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Rob Atkinson

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.