Job Summary

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Conference Services Manager

Join a renowned hospitality organization recognized for delivering exceptional conference and event experiences at a full-service resort. This pivotal role offers the chance to lead a high-impact team, shape memorable events, and collaborate with leaders across multiple departments.

Conference Services Manager Benefits & Compensation

Generous base salary and bonus
Comprehensive health insurance
401(k) with company match
Paid time off (PTO)
Year-round, full-time position
Relocation assistance, plus free housing and meals
Supportive, professional culture with opportunities for leadership growth

Conference Services Manager Requirements & Qualifications

Associate’s or Bachelor’s degree in Hospitality Management, Business, or related field preferred
Minimum 5 years of progressive experience in conference services, catering, or event management within a full-service, upscale, high-volume resort or hotel environment
Strong leadership, organizational, and time management skills
Exceptional verbal and written communication abilities
Demonstrated problem-solving skills and ability to manage multiple events simultaneously
Financial acumen with experience analyzing event revenue and controlling costs
Proficient in hospitality CRM systems and Microsoft Office applications

Conference Services Manager Day-to-Day Responsibilities

Oversee the seamless transition from Sales to Operations through detailed planning and communication
Serve as the primary liaison among Sales, Operations, Food & Beverage teams, and clients to ensure flawless event execution
Maximize group revenue, upselling food & beverage and ancillary services
Monitor group room block pickup, cut-off dates, billing, and financial outcomes
Lead, train, and mentor Conference Services Managers, Coordinators, and Interns
Ensure the accuracy of Banquet Event Orders (BEOs), group resumes, event documentation, and reporting
Attend and lead key meetings (pre-convention, BEO, post-event) to deliver successful events
Track budgets, deposits, billing, and final payments for all group events

This is an excellent opportunity to elevate your event management career with a respected organization offering strong compensation, great benefits, and a chance to make an impact.

JOB ID: 170117

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Eric Esterline

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.