Insurance Services Manager

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Insurance Services Manager

Our client is seeking an organized, client-focused Insurance Services Manager to serve as a key point of contact within a trusted insurance agency. This in-office role is ideal for someone passionate about delivering exceptional service, building strong client relationships, and ensuring seamless operational support within a fast-paced environment.

Insurance Services Manager | Benefits & Compensation

• Competitive base salary of $61,000–$81,000
• Health, dental, and vision insurance options
• Paid time off and holidays
• 401(k) retirement plan with company match
• Collaborative, supportive office culture with growth opportunities

Insurance Services Manager | Requirements

• Minimum of 2 years in an insurance-related or client-facing service role preferred
• Commercial or personal lines insurance experience is a plus
• Strong verbal and written communication skills
• Proactive problem-solver with excellent organizational abilities
• Dependable team player who thrives in a dynamic, fast-moving office setting
• Detail-oriented with the ability to manage multiple priorities while maintaining accuracy

Insurance Services Manager | Responsibilities

• Answer incoming calls and emails with professionalism, accuracy, and a client-first attitude
• Resolve client service requests efficiently and thoroughly, maintaining clear communication throughout the process
• Assist with audits, claims, and documentation management to ensure accuracy and adherence to deadlines
• Build and sustain positive client relationships by owning service issues through to resolution
• Collaborate closely with producers and account managers to deliver seamless, high-quality service
• Maintain organized, compliant internal records in accordance with agency procedures

At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.

JOB ID: 159955

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Vera Love

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