Job Summary

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Director of Operations

An established restaurant group is seeking a strategic Director of Operations to oversee multiple full-service restaurant locations. This is an opportunity to join a respected brand during a dynamic phase of growth and transformation. As a key leader, you will influence culture, drive operational excellence, and shape the future of the market.

Director of Operations Benefits & Compensation

Competitive base salary Car allowance for in-market travel
Phone allowance
Comprehensive healthcare coverage
401k

Director of Operations Requirements & Qualifications

Proven experience as a Director of Operations or in senior multi-unit restaurant leadership
Demonstrated success overseeing at least 6–8 full-service restaurant locations
Significant P&L responsibility and the ability to coach leaders on financial performance
Expertise in managing both on-premise and off-premise (to-go, third-party delivery, catering) revenue channels
Strong communication and team alignment skills
Energetic, visible field leadership style, comfortable with regular travel and in-restaurant presence

Director of Operations Preferred Background & Skills

Track record leading brands or regions through stabilization, rebuild, or turnaround phases
Ability to architect repeatable systems for high-volume execution
Experience elevating and developing General Manager bench strength
Passion for creating a festive, guest-centric service culture

Director of Operations Day-to-Day Responsibilities

Provide hands-on leadership and coaching to General Managers across a portfolio of restaurant locations
Ensure operational consistency and standards across all units and channels, including dine-in and large-scale off-premise
Analyze business performance, identify trends, and lead improvements in sales, labor, and profitability
Reinforce an energetic, high-service culture while prioritizing discipline and accountability
Collaborate with executive leadership to drive brand evolution and hit key operational targets
Develop talent and build a strong leadership pipeline within the market
Candidates excited by growth, challenge, and the chance to make a lasting impact are encouraged to apply.

JOB ID: 169922

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Nichelle Ritter

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.