Job Summary

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Are you ready to relocate to the beautiful Hamptons in NY? We are seeking a dynamic Director of Operations to lead and support a hospitality group and their expanding portfolio of food & beverage and lodging concepts. This is a strategic leadership role for a hospitality-driven operator who excels at managing people, systems, and performance — and is excited to help scale a thoughtful, experience-focused brand. Must have independent upscale restaurant hospitality group experience.

Director of Operations Responsibilities:

Oversee day-to-day operations across multiple restaurant locations
Lead, coach, and inspire General Managers and BOH/FOH teams
Collaborate with ownership on growth strategies, financial performance, and brand integrity
Implement systems and SOPs to improve efficiency, consistency, and profitability
Manage P&Ls, inventory, vendor relationships, compliance, and guest experience standards
Play a key role in upcoming openings and new concept development

Director of Operations Qualifications:

8+ years of progressive food & beverage operations leadership, including multi-unit oversight for Independent Upscale Hospitality Groups (NOT HOTEL BACKGROUND)
Proven ability to drive culture, accountability, and operational excellence
Deep knowledge of the NYC upscale restaurant landscape and labor market
Strong financial acumen and experience managing budgets, COGS, and labor
Track record of developing high-performing teams
Passion for hospitality, guest experience, and building community through food
Experience with Cosmopolitan International Clientele

Ideal Candidate Is:

Strategic yet hands-on — willing to jump in where needed
Hospitality-minded with strong emotional intelligence
Resourceful, calm under pressure, and solution-oriented
A collaborative leader who uplifts those around them

Director of Operations Benefits:

Competitive Salary
Housing Provided
Bonus
Health Benefits
401K

JOB ID: 169579

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James Kinder

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.