Job Summary

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This is not a receptionist role.

It’s a hospitality-forward, brand-facing concierge position for a premier law firm where polish, presence, and emotional intelligence matter just as much as administrative skill.

Role Purpose

The Concierge is the first and last impression of the firm. This person sets the tone for every client, guest, and vendor who walks through the door.

Think: high-end hotel front desk meets executive law office.

Key Responsibilities

Greet clients and guests with warmth, professionalism, and confidence
Manage front desk flow, visitor check-in, and client waiting experience
Answer and route calls with poise and discretion
Coordinate conference rooms, refreshments, and meeting readiness
Maintain a pristine, elevated front-office environment
Partner seamlessly with attorneys, paralegals, and leadership
Handle sensitive interactions with confidentiality and tact

Ideal Candidate Profile

Impeccably polished and well-presented (business professional attire)
Natural host/hostess energy — calm, warm, unflappable
Strong emotional intelligence and situational awareness
Experience in luxury hospitality, high-end retail, executive offices, or client-facing professional services
Organized, detail-oriented, and proactive
Comfortable working with high-net-worth and professional clientele

What Makes This Role Special

Elevated environment with a respected, long-standing firm
Stable, professional culture
Clear expectations and strong leadership support
A role where presence and professionalism are truly valued

JOB ID: 169400

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Jessica Ray

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

Kalyn joined Goodwin Recruiting with over a decade of experience in operations, leadership, and hospitality management. She’s known for her values-driven approach, strong team-building skills, and commitment to excellence. Kalyn’s experience across industries - ranging from medical and construction to hospitality and finance - has made her highly effective in full-cycle recruiting.