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Area MedSpa Manager – Multi-Location Aesthetics Operations

An opportunity to lead multiple high-performing medspa locations while driving exceptional patient experiences, operational excellence, and sustainable business growth. This role is ideal for a hands-on, metrics-driven leader who thrives in fast-paced aesthetic, hospitality, or luxury service environments and enjoys developing strong teams and scalable operations.

Benefits and Compensation:

• Competitive base salary plus performance-based bonus structure
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Employee discounts on aesthetic treatments and services
• Leadership development and career growth opportunities
• Mileage reimbursement and travel support between locations
• Opportunity to work with an established and rapidly growing aesthetics organization
• Collaborative, high-energy leadership culture
• Ongoing training and professional development
• Exposure to advanced aesthetic technologies and patient experience initiatives

Requirements & Qualifications:

• Bachelor’s degree preferred; Business, Sales, or Healthcare focus strongly preferred
• 5+ years of leadership experience in multi-unit operations, retail, hospitality, aesthetics, wellness, or related service industries
• 2+ years of dermatology, medspa, or aesthetics industry experience required
• Proven success managing KPIs, sales performance, profitability, and operational execution
• Strong leadership, coaching, and team development experience
• Ability to travel regularly between assigned locations
• Comfortable working Saturdays as business needs require
• Strong proficiency with CRM systems, reporting tools, EMR/POS platforms, and Microsoft Office
• Exceptional communication, problem-solving, and organizational skills

Must Haves

• Experience leading multiple locations or high-volume service-based operations
• Ability to drive revenue growth while maintaining exceptional patient satisfaction
• Strong accountability mindset with experience coaching underperforming teams and developing leaders
• Hands-on leadership style with the ability to actively support consultations, sales behaviors, and patient interactions
• Experience analyzing dashboards, scorecards, and operational reports to improve performance
• Ability to build strong regional cultures focused on professionalism, hospitality, and execution
• Experience implementing operational standards, onboarding programs, and process improvements across multiple teams
• Strong emotional intelligence and ability to navigate patient escalations and employee performance concerns
• Ability to lead through organizational growth, operational changes, and evolving business initiatives
• Passion for aesthetics, luxury service environments, and delivering elevated patient experiences

Preferred Background & Skills

• Multi-unit leadership experience within medspa, dermatology, cosmetic surgery, wellness, hospitality, or luxury retail environments
• Experience managing memberships, retention programs, and recurring revenue models
• Familiarity with high-touch concierge-style service environments
• Experience with staffing strategy, succession planning, and leadership bench development
• Background overseeing operational audits, compliance standards, and process accountability
• Experience collaborating cross-functionally with marketing, clinical, HR, and operations teams
• Strong understanding of patient acquisition, local business development, and referral growth strategies
• Ability to identify market trends and implement region-wide growth initiatives

JOB ID: 176174

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Samantha McDermott

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