CRM / Lead Coordinator

Recruiting Partner: Jennifer Forney

Long Beach, California | Healthcare Services | Hybrid | $55,000 to $65,000 | Job ID: 174980

Job Summary

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Join a dedicated team at a respected assisted living community focused on enriching the lives of residents and their families. This opportunity offers personal growth in a supportive environment, where your organizational skills and compassion will make a daily impact.

CRM / Lead Coordinator Benefits & Compensation

  • Competitive hourly pay based on experience
  • Full-time role
  • Comprehensive training provided; no prior experience required
  • Hybrid/remote work flexibility available after initial 60–90 day on-site training
  • Supportive team culture focused on service and professional development

CRM / Lead Coordinator Requirements & Qualifications

  • Strong computer skills, including CRM systems and basic data entry
  • Excellent verbal and written communication abilities
  • Highly organized and attentive to detail
  • Comfortable engaging with families in a service-oriented setting

CRM / Lead Coordinator Day-to-Day Responsibilities

  • Manage and update the CRM system accurately and efficiently
  • Respond promptly to inbound leads via phone, email, and web inquiries
  • Schedule and coordinate tours for prospective residents and families
  • Conduct consistent follow-ups before and after tours to support enrollment
  • Track lead activity, status, and communications for optimal conversion
  • Collaborate closely with on-site staff to ensure smooth move-in experiences
  • Communicate with empathy and professionalism at every touchpoint

 

JOB ID: 174980

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Jennifer Forney

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Additional Information

At Goodwin Recruiting, our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, color, marital or family status, national origin, disability, religion, veteran status, sexual orientation, gender identity has no bearing on whether they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We work hard to identify a broad slate of candidates for each of our clients, with many hiring success stories to share.

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Jennifer Forney

Senior Recruiting Partner & Training Coach